Is iTrustcapital a good company?

In recent years, the concept of investing in alternative assets like cryptocurrencies and precious metals within retirement accounts has gained significant traction. iTrustcapital, a company that offers a platform for such investments, has emerged as a player in this space. The question at hand is whether iTrustcapital is a good company for investors looking to diversify their retirement portfolios. To answer this question, it’s essential to evaluate various aspects of the company, including its services, reputation, customer feedback, security measures, and regulatory compliance.

Services Offered

iTrustcapital primarily provides a platform that allows investors to buy and hold alternative assets such as cryptocurrencies, gold, and silver in self-directed individual retirement accounts (IRAs) and 401(k)s. This unique offering allows investors to potentially benefit from the growth of these assets while enjoying the tax advantages associated with retirement accounts. The company facilitates the purchase and storage of these assets through partnerships with reputable custodians and vaulting facilities.

Reputation and Trustworthiness

A key indicator of a company’s reliability is its reputation within the industry and among its clients. iTrustcapital has generally garnered positive attention for its innovative approach to retirement investing. However, as with any financial service, there have been varying opinions among users.

The Better Business Bureau (BBB) gives iTrustcapital an “A+” rating, indicating a solid track record of resolving customer complaints and providing transparent services. Additionally, various online review platforms show a mix of positive and negative feedback, with many users highlighting the ease of use and the diversity of investment options. It’s worth noting that some negative reviews have mentioned issues with customer service response times and account setup.

Customer Feedback

Customer feedback plays a vital role in assessing the quality of a company’s services. Some users have praised iTrustcapital’s platform for enabling them to invest in alternative assets without the need for a separate brokerage account. However, a portion of users has reported issues with the platform’s user interface and the speed of transactions.

Positive testimonials often focus on the ability to invest in cryptocurrencies like Bitcoin and Ethereum within retirement accounts, a feature that most traditional IRA providers do not offer. Conversely, some negative reviews point out concerns about the complexity of the platform and the potential difficulty for less tech-savvy investors.

Security Measures

Given the nature of the assets involved, security is of paramount importance for any investment platform. iTrustcapital claims to prioritize security by partnering with established custodians and utilizing advanced encryption technologies to protect user information and assets. The company also employs multi-signature wallets for cryptocurrencies to enhance protection against unauthorized access.

Regulatory Compliance

Investors should also consider a company’s adherence to regulatory guidelines. iTrustcapital operates as a registered investment advisor (RIA) and is subject to the rules and regulations of the U.S. Securities and Exchange Commission (SEC). This regulatory oversight adds a layer of legitimacy to the company’s operations.


Is iTrustcapital a good company? The answer largely depends on the individual investor’s needs, preferences, and risk tolerance. iTrustcapital offers a unique platform for investors seeking to diversify their retirement portfolios with alternative assets like cryptocurrencies and precious metals. The company’s reputation, as reflected in its BBB rating and customer reviews, generally leans toward the positive side, with users appreciating the investment opportunities and tax advantages.

However, like any financial service, iTrustcapital has its share of strengths and weaknesses. The platform’s ease of use and innovative features are often highlighted, but concerns about customer service response times and certain technical aspects have also been voiced.

Before investing with iTrustcapital or any similar platform, investors should conduct thorough research, assess their investment goals, and consider seeking advice from financial professionals. Reading user reviews, understanding the fees associated with the service, and evaluating the company’s security measures and regulatory compliance are essential steps to make an informed decision about whether iTrustcapital aligns with their investment strategy.